Returns & Refunds

If the products you purchased doesn't fit or is not exactly what you want, we will take it back as a return. Just send your unopened, unused and unbroken item to us within 30 days of shipment with the purchase reference.

We will issue the payment direct to your bank account of your choice. We refund the customer the same way that the customer has paid, deducting the restocking fee (10%) and the shipping charges.

All original factory tape, plastic protectors and stickers must be intact and never removed. If it is a special order, which you will be notified at the time of purchase, these terms do not apply. There is no return policy for special orders. If the product you've returned has been damaged, opened or broken we'll send it back to you as soon as possible.

If product is expired or defective, we will exchange it for you as all products are covered under our warranty against material and manufacturing defects. The period of warranty is according to the manufacturer of individual products.

No returns will be accepted without authorization. Please email or call us prior to returning your item, for a return authorization number. All returns are subject to our approval and acceptance. No returns will be authorized after seven days of your receipt of merchandise. Please insure all returns for the full value of the contents and retain the shipping receipts for your records. You are responsible for the item until it reaches us.

Worldwide Shipping

We provide worldwide shipping as long as our shipping provider deliver to the destination. As an added security for our customers, we ship most orders insured with signature required. If you cannot sign for your package, please arrange for an adult to sign for your package.

For high valued orders, we will ship the orders to the billing address on the credit card. We will honor your request to ship to another address. In order to ship to an alternate address, you need to contact your issuing bank, and have then add the shipping address as your alternate address. This is to protect the cardholder of unauthorized credit card transactions.